Terms of Service

Please read these terms carefully before using our services.

Last updated: January 2025

1. Acceptance of Terms

By accessing and using Web Studio's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Web Studio provides web design, development, and hosting services including but not limited to:

  • Custom website design and development
  • Web hosting and domain registration
  • E-commerce solutions
  • Website maintenance and support
  • SEO and digital marketing services

3. User Responsibilities

3.1 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

  • Provide accurate and complete information when creating an account
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized use of your account
  • Be responsible for all activities conducted through your account

3.2 Content Responsibility

IMPORTANT: You are solely responsible for all content, materials, and information you provide, upload, or make available through our services. This includes but is not limited to:

  • Website content, images, and media
  • User-generated content and comments
  • Product descriptions and business information
  • Any materials hosted on our servers

You warrant that you own or have the necessary rights, licenses, and permissions to use all content you provide.

4. Prohibited Activities

4.1 Illegal Content and Activities

STRICTLY PROHIBITED: You may not use our services to host, distribute, or promote any content or engage in any activities that are illegal, harmful, or violate applicable laws and regulations.

The following activities are strictly prohibited:

  • Hosting illegal content including but not limited to:
    • Child exploitation material or any content harmful to minors
    • Pirated software, copyrighted materials, or intellectual property violations
    • Malicious software, viruses, or harmful code
    • Hate speech, discrimination, or content promoting violence
    • Illegal gambling, weapons, or controlled substances
    • Fraudulent schemes or deceptive practices
  • Engaging in illegal activities such as:
    • Fraud, scams, or phishing attempts
    • Distribution of spam or unsolicited commercial email
    • Hacking, unauthorized access, or security breaches
    • Distribution of malware or viruses
    • Money laundering or other financial crimes

4.2 Content Standards

Your content must not:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Contain defamatory, obscene, or offensive material
  • Promote discrimination or hate
  • Contain false or misleading information
  • Violate privacy rights of others

5. Hosting Terms

5.1 Hosting Responsibility

USER RESPONSIBILITY: As the website owner, you are fully responsible for:

  • All content hosted on your website
  • User interactions and data on your website
  • Compliance with all applicable laws and regulations
  • Backup and security of your website data
  • Any legal consequences arising from your website content

5.2 Resource Usage

You agree not to:

  • Exceed allocated resource limits without authorization
  • Use excessive CPU, memory, or bandwidth resources
  • Host file sharing or torrent services
  • Run cryptocurrency mining operations
  • Send excessive email or engage in spamming

5.3 Backup and Data Loss

While we provide hosting services, you are responsible for:

  • Maintaining regular backups of your website data
  • Implementing your own security measures
  • Any data loss due to your actions or omissions

6. Intellectual Property

6.1 Our Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are owned by Web Studio and are protected by copyright, trademark, and other intellectual property laws.

6.2 Your Intellectual Property

You retain ownership of the content you provide. By using our services, you grant us a limited license to host, display, and distribute your content as necessary to provide our services.

6.3 DMCA Compliance

We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA). If you believe your copyright has been infringed, please contact us with the required information.

7. Payment Terms

7.1 Fees and Billing

You agree to pay all fees associated with your chosen service plan. Fees are billed in advance and are non-refundable except as expressly stated in our refund policy.

7.2 Payment Methods

We accept various payment methods including credit cards, bank transfers, and online payment systems. You authorize us to charge your chosen payment method for all applicable fees.

7.3 Late Payments

Late payments may result in service suspension or termination. We reserve the right to charge late fees and collection costs.

7.4 Price Changes

We reserve the right to change pricing with 30 days advance notice. Price changes will not affect current billing cycles.

8. Service Availability and Uptime

8.1 Uptime Guarantee

We strive to provide 99.9% uptime for our hosting services. However, we do not guarantee uninterrupted service and are not liable for service interruptions.

8.2 Maintenance

We may perform scheduled maintenance that may temporarily affect service availability. We will provide advance notice when possible.

8.3 Force Majeure

We are not liable for service interruptions caused by events beyond our reasonable control, including but not limited to natural disasters, government actions, or internet service provider issues.

9. Termination

9.1 Termination by User

You may terminate your account at any time. Upon termination, your access to services will cease immediately, and we may delete your data after a reasonable retention period.

9.2 Termination by Us

We reserve the right to suspend or terminate your account immediately for violations of these terms, illegal activities, or non-payment of fees.

9.3 Data Upon Termination

Upon termination, you are responsible for downloading your data. We may retain data as required by law or for legitimate business purposes.

10. Limitation of Liability

IMPORTANT LIMITATION: To the maximum extent permitted by law, Web Studio shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Our total liability shall not exceed the amount paid by you for services in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold Web Studio harmless from any claims, damages, losses, or expenses arising from:

  • Your use of our services
  • Your violation of these terms
  • Your infringement of third-party rights
  • Any content you provide or activities conducted through your account

12. Dispute Resolution

12.1 Governing Law

These terms are governed by the laws of Sri Lanka. Any disputes shall be resolved in the courts of Sri Lanka.

12.2 Dispute Resolution

We encourage amicable resolution of disputes. If a dispute cannot be resolved, it shall be subject to the exclusive jurisdiction of the Sri Lankan courts.

13. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services and explains how we collect, use, and protect your information.

14. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Web Studio

Email: legal@webstudio.com.lk

Address: Galle Road, Colombo 04, Sri Lanka

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.